Terms and Conditions

1) DEFINITIONS

The expression “Purchaser” shall mean the consumer natural person who makes the purchase, as referred to in this contract, for purposes not related to any commercial or professional activity carried out.

The expression “Seller” shall mean the person who performs the sale of the goods covered by this contract.

The expression “online sales contract” shall mean the sales contract relating to the tangible movable goods of the Seller, stipulated between the latter and the Purchaser within the framework of a distance sales system through telematic instruments, organised by the Seller itself.

2) IDENTIFICATION AND OBLIGATIONS OF THE PARTIES

The goods subject to the present general conditions are offered for sale by the company Not a Chimera Srl. with head office in via Monte Bianco ,36 Milan enrolled in the Chamber of Commerce of Milan Monza Brianza Lodi , REA MI-2629802, tax code and VAT no. 11900580967

By accepting these conditions, the Purchaser expressly declares that he/she is making the purchase for purposes unrelated to any commercial or professional activity carried out.

3) OBJECT AND CONCLUSION OF THE CONTRACT

With the present contract, respectively, the Seller sells and the Buyer purchases at a distance by telematic means only the tangible movable goods indicated and offered for sale on this site.

The contract between the Seller and the Buyer is concluded exclusively via the internet network through the Buyer’s access to the address on this site, where, following the procedures indicated, the Buyer will formalise the proposal for the purchase of the goods offered for sale.

The purchase contract is concluded by means of an irrevocable order by the Buyer with the completion and online sending of the order form, which will be displayed on the order summary web page, printable, in which the details of the ordering party and the order, the price of the goods purchased and the shipping costs, the payment methods and terms, and the address where the goods will be delivered are indicated. When the Seller receives the order from the Buyer, it shall send a confirmation e-mail and/or display a web page confirming and summarising the order, which can be printed, and which also contains the data entered by the Buyer in the order form. The contract shall be deemed finalised and effective between the parties only upon execution of the order and issuance of the relevant invoice, the Seller having the option, up to that time, to reject the order. The sales invoice shall be issued by Not a Chimera s.r.l. in paper form and placed inside the package containing the products ordered.

4) PAYMENT AND REIMBURSEMENT METHODS

The Vendor exclusively accepts advance payment of the products ordered by means of the main Credit Cards (Mastercard and Visa circuits), PayPal and Bank Transfer. Credit card data is handled directly by IW Bank or other banks specialised in handling on-line payments; PayPal data is handled directly by PayPal. The information is encrypted using state-of-the-art encryption systems that prevent it from being used by third parties and is sent directly to the bank.

The Seller reserves the right to request the bank issuing the card to verify the genuineness of the card ownership or PayPal in the event of problems. At the end of this verification, in the event of a positive outcome, we shall proceed with the procedure to conclude the contract and the delivery of the order placed, if there are no further obstacles. Any possible reimbursement to the Buyer, if the latter is entitled to it, shall be credited by cancellation of the payment by credit card or PayPal, at the latest within 30 days from the date on which the Seller became aware of the cause generating the right to reimbursement.

5) TIME AND METHOD OF DELIVERY

The Seller shall deliver the ordered products through the couriers DHL, GLS Executive, BRT. Delivery times for the purchased products may vary within a maximum of 7 working days from the time the order is accepted.

In the event that the Seller is unable to dispatch the goods within said term, the Purchaser will be promptly notified by e-mail, indicating the term within which the order will be processed. Delivery times may vary depending on the country of destination and other factors not directly controllable by the Seller and not attributable to it.

6) SHIPPING AND DELIVERY COSTS

The Seller ships with the DDP (Delivery Duty Paid) formula in EC countries, so in these destinations the goods will arrive directly at the indicated delivery location without having to pay any additional amount over and above what has already been paid when the order is placed. For all other countries, DDU (Delivery Duty Unpaid) is used, so the courier may present a separate invoice requesting payment of duties and taxes required by local authorities. Buyers residing in a non-EC country are advised to inquire about local taxes and duties before placing an order with the Seller.

7) PRICES

All sales prices of the products displayed and indicated within this website are expressed in Euro (€) and constitute an offer to the public pursuant to Article 1336 of the Italian Civil Code, and include VAT and all other taxes for deliveries within the territories of an EC country. For deliveries to non-EC countries, as specified in point 6), the courier may request additional amounts from the Purchaser for local taxes and duties. Shipping costs will be indicated and calculated in the purchase procedure prior to the forwarding of the order by the Purchaser and also contained in the web page summarising the order placed. The prices indicated in correspondence with each of the goods offered to the public are valid until the moment the order is placed and indicated on the order summary web page. Therefore, the prices and conditions may be changed by the Seller at any time and the Buyer shall be deemed to be bound by what appears on the order summary web page.

8) AVAILABILITY OF PRODUCTS

Should an order exceed the existing quantity in the warehouse, the Seller shall inform the Buyer by e-mail whether the good is no longer bookable or what the waiting time is to obtain the chosen good, asking whether he intends to confirm the order or not.

9) LIMITATIONS OF LIABILITY

The Seller accepts no liability for inefficiencies attributable to force majeure, in the event that it is unable to execute the order within the time foreseen by the contract. The Vendor shall not be held liable to the Purchaser, except in the case of fraud or gross negligence, for inefficiencies or malfunctions related to the use of the Internet outside of its control or that of its sub-suppliers. Furthermore, the Vendor shall not be liable for damages, losses and costs suffered by the Purchaser as a result of the non-execution of the contract for reasons not attributable to him, the Purchaser having the right only to a full refund of the price paid. The Seller shall not be liable for any fraudulent and illicit use that may be made by third parties, of credit cards, at the time of payment of the purchased products, if it proves to have taken all the ordinary precautions possible at the time and based on ordinary diligence.

10. LIABILITY FOR DEFECT, PROOF OF DAMAGE AND COMPENSABLE DAMAGE: THE SELLER’S OBLIGATIONS

The Seller shall not be liable if the injured party was aware of the defect in the product and the danger arising therefrom and nevertheless voluntarily exposed himself to it.

11) GUARANTEES AND METHODS OF ASSISTANCE

The Vendor shall be liable for any ascertained defect or fault in the product and attributable to him provided that such defect or fault has been reported by registered letter with advice of receipt to Not a Chimera s.r.l. via Monte Bianco, 36 Milan (MI), or sent by e-mail to info@brunopignattelli.com within eight days of delivery accompanied by photographic evidence. The complaint is not necessary if the seller has acknowledged the existence of the defect or concealed it.

12) RIGHT OF WITHDRAWAL

The Purchaser may withdraw from the purchase contract for any reason whatsoever, without the need to give reasons and without penalty, within 14 (fourteen) days from the date of receipt of the products. To exercise the right of withdrawal, the Purchaser must send Not a Chimera srl a communication to that effect, within the terms indicated, to the following email address info@brunopignattelli.com .

In the event of withdrawal, the Purchaser must re-send the goods at his own expense within 10 (ten) days of withdrawal, to the following address: Not a Chimera srl, via Monte Bianco ,36 20149 Milan (MI) Italy.

The goods must be returned intact, complete with all parts and in their original packaging (envelopes and packages), kept and, if necessary, used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without any signs of wear or dirt.

It is specified that fine leather products delivered outside the Italian territory may only be returned if accompanied by the “cites” certificate issued by the competent body. Purchasers who have to return such goods are advised to consult the competent bodies before shipping.

Goods not properly returned through customs will be refused and not refunded. The Seller shall refund the amount due to the Buyer following withdrawal within 30 (thirty) days of the return of the goods.

13) EXCHANGE OF MERCHANDISE

The Seller also grants the Buyer the right to exchange goods due to size error within the same purchased item. In order to obtain an exchange of merchandise, the Buyer is required to complete within 5 (five) working days from the day of receipt the form present in the area reserved for him/her on this website, with indications of the code of the article or articles that he/she intends to exchange and the size that he/she would like to obtain as a replacement.

Upon receipt of the request, the Customer Service Department will send the Buyer a written confirmation, containing the merchandise exchange authorization number. The Buyer must indicate this merchandise exchange authorization number on the label attached to the package of products to be returned. In all cases, the transportation costs for the exchange are the responsibility of the Buyer, and shipment must be made no later than 7 business days after receipt of the merchandise exchange authorization.

The Seller will bear only the expenses necessary to send the product whose exchange is requested.

It is expressly understood that we do not accept exchanges or returns of products that have been tampered with, worn, washed or otherwise altered. It will be the responsibility of the Buyer to provide insurance for the transport of the goods returned for exchange; in default, in case of theft or loss, the goods will not be refunded. We do not accept exchange of merchandise relative to sale or custom-made products.

14) COMMUNICATIONS AND COMPLAINTS

Communications directed to the Seller and any complaints will be considered valid only where sent to the address: Not a Chimera srl via Monte Bianco,36 -20149 Milan (MI) Italy, or sent by e-mail to: info@brunopignattelli.com .

The Buyer must indicate in the registration form his residence and domicile, telephone number or e-mail address to which he wishes communications from the Seller to be sent.

15) SETTLEMENT OF DISPUTES AND APPLICABLE LAW

For all disputes arising out of this contract if the Parties intend to bring the matter before the ordinary Judicial Authority, the competent Court shall be that of the Buyer’s place of residence.

This contract is governed by Italian law.

16) DURATION AND EFFECTIVENESS OF THE CONTRACTUAL CONDITIONS

These conditions may be updated or modified directly with the transcription of the new rule in this site. The modification or update will be valid and effective for orders that have not yet been typed and for which the web page, summarizing the order data, has not yet been displayed and printed.